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  • How do I care for my charcuterie/cutting board?
    Use lukewarm, damp, soapy water and wipe down all surfaces to make your board clean. It is crucial that all sides of the cutting board get the same treatment whether they have been used or not! This helps keep the moisture level constant throughout your cutting board and reduces the risk of it cupping or warping. Rinse the cloth clean and give your board another wipe using the clean cloth to remove any left over soap residue. Dry your cutting board with a dish towel or stand it on edge on your counter top and lean it against the wall to air dry. By standing the board up to dry you allow air to flow evenly over both sides of your board, this further ensures an even moisture content throughout the piece.
  • Is there anything I shouldn't put on my cutting board?
    We recommend never cutting raw meats that can develop food borne illnesses on your boards, such as raw chicken, pork and fish. You are free to cut them after they have been cooked, but for the safety of you and your cutting board we recommend avoiding those raw meats on your board. We also recommend that you do not use a bread knife on your cutting boards. Bread knifes are comparable to saws and can hurt your boards.
  • My board feels rough, what should I do? "
    Chances are your board needs to be conditioned again. Each board we send to you comes conditioned with Howards Butcher Block Conditioner. We recommend this conditioner and it can be purchased at Home Depot or on Amazon. Simply apply a small amount on your cutting board surfaces with a soft cloth and leave it to sit for 30 minutes. This gives the conditioner time to penetrate the wood fibers and restore your board.
  • What's the difference between a cutting board and a charcuterie board?
    A cutting board is built to handle heavy cutting and chopping of various foods, it typically does not have an extruded handle. Most cutting boards are thicker and heavy than charcuterie boards. This allows for more pressure when chopping and cutting. Charcuterie boards are typically 3/4" - 1" thick and have extruding handle meant for serving and transport. You can slice on a charcuterie board and serve immediately. Many charcuterie boards are face grain which display the natural characteristics of the wood while cutting boards tend to be edge grain or end grain for duarbility.
  • What is your return/warranty policy?
    At Ingrained Woodworks we are exceptionally proud of the products we create. That means if something is wrong with your order, or if you're just not happy with your purchase for any reason, let us know right away and we'll do our best to make it right. To return you Ingrained Woodworks products they must be unused, unwashed and returned in their original packaging within 30 days of receiving your order to qualify for a full refund or store credit. After 30 days, items will no longer be accepted for returns. Boards with custom inlays are not eligible for return unless damaged during shipping. Proof of damage must be submitted within 2 days of receiving the board. Please contact us by email at ingrainedwoodworksmt@gmailcom before returning your items to us, unsolicited returns will not be accepted. Please take care when repackaging items to avoid damaging them in transit. Items that have been used, cleaned or damaged after arrival are not eligible for refund or credit.
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